The Board of Directors QA Committee Report provides Quality Assurance Committee reporting for the Board of Directors. The report consolidates key organizational performance indicators from multiple operational areas into a single executive review package, allowing the committee to monitor workforce, residential services, day services, employment services, nursing, quality assurance, training, and maintenance performance.
Staffing
The Staffing page serves as the workforce performance dashboard for the organization. It focuses on staffing levels, turnover, and recruitment activity.
The page allows users to:
- Monitor active employee counts.
- Review employee turnover rates.
- Analyze open positions.
- Review openings by Group Homes, ISLs, and other departments.
- Monitor workforce trends over time.
- Evaluate recruitment and retention performance.
Community Living
The Community Living page serves as the operational performance dashboard for residential services. It focuses on occupancy, individuals served, and housing growth activity.
The page allows users to:
- Monitor Community Living persons served.
- Review occupancy rates.
- Analyze Group Home occupancy performance.
- Analyze ISL occupancy performance.
- Review residential openings.
- Monitor homes opened, purchased, constructed, and closed.
- Evaluate residential capacity trends.
My Day / Rec / CSO
The My Day / Rec / CSO page serves as the service utilization dashboard for day services, recreation, and Community Support Options. It focuses on participation, activities, and service demand.
The page allows users to:
- Monitor My Day participants served.
- Review recreation activity totals.
- Analyze activity trends by month.
- Monitor My Day waitlist activity.
- Review CSO persons served.
- Evaluate utilization of community-based services.
Employment / Nursing
The Employment / Nursing page serves as the operational dashboard for employment and nursing outcomes. It combines employment-service performance with healthcare utilization metrics.
The page allows users to:
- Monitor Employment Services participants served.
- Review individuals who gained employment.
- Analyze StationMD utilization.
- Review emergency room visit activity.
- Monitor treat-in-place outcomes.
- Review ER referrals and admissions.
- Evaluate nursing and healthcare-related performance trends.
QA
The QA page serves as the Quality Assurance monitoring dashboard. It focuses on quality-management activities and key quality-performance measures.
The page allows users to:
- Monitor Integrated Quality Management Function (IQMF) issues.
- Review open APTS issue counts.
- Analyze average days required to close APTS issues.
- Monitor Medication Administration Quality Rates.
- Review EMT submission timeliness.
- Track quality metrics against established goals.
Training
The Training page serves as the workforce training and compliance dashboard. It focuses on orientation outcomes, training completion, and regulatory compliance.
The page allows users to:
- Monitor training compliance rates.
- Review graduation rates.
- Analyze training completion percentages.
- Monitor employees still completing coursework.
- Review incomplete training activity.
- Evaluate workforce training performance over time.
Maintenance
The Maintenance page serves as the facilities and housing maintenance dashboard. It provides visibility into maintenance performance and housing inspection outcomes.
The page allows users to:
- Monitor maintenance requests.
- Review completed maintenance requests.
- Analyze maintenance workload trends.
- Review home inspection grades.
- Monitor Grade A through Grade F inspection performance.
- Evaluate maintenance and housing quality outcomes.
Version Notes
The Version Notes page serves as the technical and administrative reference page for the report. It documents report enhancements, semantic model changes, goal-line additions, report maintenance history, and implementation details.
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